REFUND & RETURN POLICY – VERIFED™

At VERIFED™, we are committed to delivering products that you can trust and use with confidence. If something isn’t right, we’re here to help.

1. Returns Eligibility

Due to the nature of skincare products, we currently accept returns only in the following cases:

  • The product was damaged during delivery
  • You received an incorrect product

To be eligible:

  • The request must be raised within 48 hours of delivery
  • The product must be unused and in its original packaging

2. How to Request a Return

To initiate a return, please contact us at:

Email: support@verifed.in

Include:

  • Your order number
  • Clear images of the product and packaging
  • A brief description of the issue

Our team will review and respond within 24–48 hours.

3. Refunds

Once your request is approved:

  • A replacement will be arranged or
  • A refund will be processed to your original payment method

Refund timelines:

  • Typically processed within 5–7 business days after approval

4. Non-Returnable Cases

We do not accept returns in the following cases:

  • Product has been used or opened
  • Change of mind after purchase
  • Minor packaging variations that do not affect product quality

5. Skin Compatibility Disclaimer

Our products are designed for daily use and are suitable for most skin types. However, individual skin reactions may vary.

We recommend:

  • Performing a patch test before regular use

We do not offer refunds based on personal skin suitability unless there is a verified product issue.

6. Order Cancellation

  • Orders can be cancelled only before dispatch
  • Once shipped, orders cannot be cancelled

7. Damaged or Missing Orders

If your order arrives damaged or incomplete:

  • Please report within 48 hours of delivery
  • Share images for verification

We will ensure a quick resolution.

8. Contact Us

For any questions or support:

VERIFED™
Danvit Ventures Private Limited

No. 48, Mahatma Gandhi Road,

Church Street, Bengaluru, Karnataka

Pin Code: 560001
Email: support@verifed.in

9. Policy Updates

We may update this policy from time to time. Changes will be reflected on this page.

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